What it is
Mentoring is a distinct service that may be accessed independently of Specialist Behaviour Support, subject to individual needs, funding and service arrangements. It focuses on relationships, confidence, everyday skills and meaningful community participation through practical, goal-directed support.
Delivery arrangements are agreed with the individual and relevant supporters. An existing Behaviour Support Plan is not required.
- Young people aged 12 to 25
- Adults with disability building independence
- Families wanting consistent, skilled support
- Support coordinators looking for outcome-focused community access
Who it's for
Young people and adults seeking support to build routines, confidence, everyday skills and community participation. Mentoring may be arranged independently of Specialist Behaviour Support and does not require an existing Behaviour Support Plan.
What it looks like in practice
We first learn what matters to the person and agree the goals, matching approach, session format, frequency, support arrangements and progress communication that suit the individual service. Activities may include practising transport, shopping, appointments, recreation, emotional-regulation strategies, communication, daily living skills or preparation for education and work. Arrangements are not fixed and are confirmed before service begins.
How to engage or refer
Refer through the individual and family referral form, noting that you are interested in mentoring. Existing behaviour support participants can ask their Practitioner directly. Mentoring may be accessed using NDIS funding, subject to the person's plan, or privately.
Outcomes
- Independence in transport, shopping and daily routines
- Fewer behaviours of concern in community settings
- Re-engagement with education, training or work
- A trusted adult outside the family who models and reinforces the plan
- Clear evidence of progress for plan reviews
Common questions
Is mentoring the same as support work?
Mentoring is a goal-directed service with arrangements agreed for the individual. It can be accessed independently of Specialist Behaviour Support and does not require an existing Behaviour Support Plan.
Who are the mentors?
Mentors hold relevant qualifications or experience, NDIS Worker Screening and Working with Children Checks, and complete our behaviour support and trauma-informed practice training before their first match.

